Frequently Asked Questions

What payment methods do you accept?

We currently accept payment via Visa (Credit, Debit and Electron), Maestro, Mastercard, American Express, Paypal, and Klarna. We are no longer able to accept Solo or Switch cards, as these payment methods are now deprecated. We can also accept orders by post or telephone – please contact us if you would like to place an order in one of these ways.

How do I cancel or amend my order?

Once placed, orders generally leave our warehouse within 24 hours. Due to this rapid turnaround, it’s usually not possible to cancel or amend your order once it is placed. However, you can still return item(s) to us upon receipt and / or place an additional order for any products you may have missed.